F.A.Q.
Is
the simulator data a live feed or time delayed?
| TradeMaven offers live, historical
trade simulators for the E-mini S&P, E-mini Russell 2000, E-mini NASDAQ,
$5 mini Dow, 30-Year Bonds, 10-Year Notes, E-mini S&P Midcap, and
Euro Currency Futures. |
Where
do I get the forms to open a corportation/LLC/partnership account?
| If you would like to open a corporate
or partnership account please call us at 800.845.9685 or email
sales@trademaven.com.
We will send the appropriate forms to you. |
How
much is the software?
| The standard version of TradeMaven
is leased at $49 per month. Please visit the software comparison page for more
information. |
If
I trade very often, can I have TradeMaven for free?
| In an effort to provide a low-cost
all-in-one trading solution, TradeMaven offers historical charting
and live data feed available for one low cost. |
Where
can I find a list of contracts I can trade?
| TradeMaven offers market access to virtually any electronic futures
contract traded worldwide. |
Can
you send me wiring/funding instructions?
| Please Click Account Management under
Get Educated or click Here
for funding instructions. |
Are
there any other costs besides the software lease and the commissions?
| TradeMaven charges for the software lease and commissions per trade;
Inactivity fees will be charged by TradeMaven in the amount of $50/month.
|
Do
you handle IRA accounts?
| IRA account can be traded, please call
800.845.9685 and ask a TradeMaven representative for more information.
|
Can I use TradeMaven Software at my current brokerage firm?
| TradeMaven Software is available exclusively
through TradeMaven Clearing. |
How
do I upgrade to a new version of TradeMaven?
| 1. Logoff TradeMaven. Never remove TradeMaven from Control
Panel if you are logged onto TradeMaven. 2. Go to your Control Panel
from your Start Menu or your Control Panel icon. 3. Double click “Add/Remove
Programs” 4. Scroll down and select “TradeMaven” 5. Click “Remove”
and say “Yes” that you are sure you want to remove TM Note: This will
not remove your saved Layouts, Profiles, Accounts etc. 6. After TM
is removed and you can no longer see TM in the list of programs close
the Control Panel window 7. Go to the software page, find your software
version, and save the new version of TM to your desktop. 8. Click
on the trademaven software icon and follow the installation instructions
9. You must say “yes” to the user agreement 10. After TradeMaven is
installed and you see the TradeMaven icon on your desktop double click
TM to logon to TM. 11. Remember to select a saved Layout from the
Layout drop down menu or you will have to enter your user name and
password for Pats in the Pats Option window that will open automatically
if you logon to TM without a saved Layout selected. For more information
on installing a new version of TM please refer to “Upgrading TradeMaven
to a new version” in the Standard Version Manual. There is also a
video detailing how to download and install a new version of TM in
the “Getting Started with TradeMaven” videos series. |
How
do I change the time frame on my chart?
| Right click on any Chart or Trade
Chart (must be in Chart Mode) and select “Chart Parameters”. In the
small window next to Time Bars use the arrows to scroll to the time
you want. You can also highlight the time in the window, type a number
for the minutes you want the chart to be. So if you type 3 you will
get a 3 minute chart. To add seconds you must use the up/down arrows. |
How do I change the color of the Moving Average on my chart?
| Right click on any chart or Trade
Chart (must be in Chart Mode) and select “Chart Indicators”. Select
the Moving Average on the top pane and then select the first parameter
in the “Parameters” pane below. When both items are highlighted click
on the “Color” button and select a color. This will change the color
of the Moving Average when the price is above the Moving average.
To change the color of the Moving Average when the price is below
the Moving Average so the MA is one color highlight the second item
under the “Parameters” window and click on “Color” and select the
color you want. Click “OK” to close the chart indicator window. For
more information on Indicators please refer to “Charts: Indicators”
in the Standard Version Manual. |
How do I get the same charts to open everyday?
| After you have all your charts set up the way you like go to Trading: Save Layout As. You can create a new Layout or save the existing layout.
Then when you logon to TradeMaven if you select the layout you just saved or created the same charts will open in the same position on your desktop.
|
Why am I getting gaps in my data or not getting any data in my
charts?
| There are 3 things to check:
1. Make sure you are logged onto your Profile by going to Trading:
Profiles. The “Logon” box should be faded.
2. Make sure the “P” on the bottom right of the Trade Chart or
Trade Window you are logged onto is green indicating you are connected
to the Price Host.
3. Make sure you have the correct Contract Date selected in the
Profile window. You can change the Contract Date while logged onto
the Profile if you have the wrong date.
|
How do I get historical data from a specific date in my charts?
| Right click on any chart or Trade
Chart (must be in Chart Mode) and select “Chart Parameters”. Go to
“Start Time” and click on the small arrow that will open a small calendar.
Select the date by scrolling back or forward with the arrows on the
top of the calendar and then click on a date to select it which will
also close the calendar. “Use Continuous” is checked by default to
bring the End Date to today but you can select a different End Date
by unchecking “Use Continuous” and selecting an “End Date” as described
for Start Date. You can select Intraday, Daily, Weekly or Monthly
for your bar types. |
How do I change the price and volume bar colors on my charts?
| Right click on any chart or Trade
Chart (must be in Chart Mode) and select “Chart Parameters”. On the
left side of the Chart Parameters window select UpBar and/or DownBar
and click on the color next to it. Select a color of your choice.
This will also change the colors on the volume bars below the price
bars. |
How
do I print my charts?
| Right click on any chart or Trade
Chart (must be in Chart Mode) and select “Save Chart Image”. This
will open a window where you can name the chart and choose where to
save the .gif file that will be created. Double click on the .gif
file and then you can print the chart from that image. |
Why
do I get the message "Profile already logged on?"
| You can only logon to
each Profile on ONE Trade Chart or Trade Window at the same time but
you can create as many Profiles as you want. Simply choose a different
Profile if you get that error message or create a new Profile and
logon to the new Profile. |
Why
do I get the "No account selected" message?
| You must have an Account selected
in your Trade Chart or Trade Window to place a trade. Go to the Account
drop down menu on your Trade Chart or Trade Window and select an Account.
|
How
can I view my trade history from previous days?
| 1. Go to View: Account Manager. This
will open the “Accounts” window. 2. Highlight the contract you want
to see the P/L for. 3. Click on Start Date on the bottom left corner
of the Accounts window. 4. Select a date when you traded that contract.
5. Under “Report” select “Today’s Fills” 6. Click “Run Report” 7.
Choose a Start Date and an End Date and select “All Fills” to show
fills for a specific time period. For more information on Accounts
please refer to “Account Manager” in the Standard Version Manual. |
How
do I fund my Sim Account for trading?
| The only way to fund your simulation
account is for you to open Account Manager from the Menu on your Trade
Chart or Trade Window on your computer. Create or edit a Simulation
Account and put whatever balance you want under “Account Balance”.
It can only be done on your computer. TradeMaven cannot fund your
simulation account for you on another computer. For more information
on Accounts please refer to “Account Manager” in the Standard Version
Manual: |
What
is the difference between a saved Layout and a saved Profile?
| A Layout saves much more than the
Profile does and it saves everything a Profile saves. A Profile logs
you onto a Price Host feed; the Layout controls what opens when you
log onto TradeMaven. |
Why
don't I get my saved charts after I upgrade to a new version of TM?
| After you upgrade to a new version
you must manually select a Layout the first time you logon to TradeMaven
after installing the new version. |
How
do I delete the "Welcome to TradeMaven" greeting when I log
on?
| 1. Go to My Computer\Local Disk C\Program
Files\TradeMaven\Sounds 2. Take any .wav file from the Sounds folder
or from any file on your computer and save it on your desktop. 3.
Rename that sound file “Sweetie-greeting.wav” name another .wav file
“Sweetie-goodbye.wav” 4. Drag both of the renamed .wav files in the
TradeMaven Sounds folder. 5. Say “Yes to all” when asked if you want
to replace the Sweetie sounds. 6. Now the greeting and good bye when
you log on and log off TradeMaven will be the new sounds you added
to the TM Sounds folder. |
How
do I practice trading with historical data?
| When you logon to a Profile choose
TradeMaven as the data feed. Click Logon. You will see the list of
contracts available to trade under Contracts. Choose #F for the Contract
Date. This is the continuous contract that will give you accurate
historical data for any time period. Make sure there is space on the
right side of your Trade Chart or Trade Window and the right edge
of your desktop. After you click “Select” next to Contract a Sim Data
Window will open. Select a Start and Stop Date and Time, click “Load”
to load the data. Click Play to start the data, Step to stop the data,
Fwd to speed up the data, Up/Down to force the price up or down. For
more information on using TradeMaven Replay please refer to “TradeMaven
Replay” in the Standard Version Manual. There is also a video on TradeMaven
Replay in the “Getting Started with TradeMaven” video series. |
Why
do I get the message "Date validation failed...?"
| 1. You have selected today as the
Start Date. Select any date prior to today’s date and after November
1, 2004. 2. You have the wrong Contract Expiration Date selected.
Go to Trading: Profiles and change the Contract Expiration to #F.
3. Your End Date is earlier than your Start Date. Check your Start
and End Dates and make sure your Start Date is prior to your End Date.
|
Why
don't I see the contract I want in the list of contracts?
| The list of contracts is populated
by your broker. Please call your broker to ask them to enable you
to trade a contract you want to trade that is not already in the list. |
How
do I save my trading for the day?
| Your trades are automatically saved
with the Account they were traded in. Go to View: Account Manager
and select your Account and contract traded to view your trades. For
more information on Accounts please refer to “Account Manager” in
the Standard Version Manual. |
How
do I save my trading to Microsoft Excel?
| 1. Go to View: Account Manager. This
will open the “Accounts” window. 2. Highlight the contract you want
to see the P/L for. 3. Click on Start Date on the bottom left corner
of the Accounts window. 4. Select a date when you traded that contract.
5. Under “Report” select “Today’s Fills” 6. Choose a Start Date and
an End Date and select “All Fills” to show fills for a specific time
period. 7. Click “Run Report” 8. Click “Save as Excel” to save the
Excel file. |
Why
do I get the message "Lots is zero"
| You must have a number of Lots selected
when placing an order on the Trade Chart or Trade window. Go to the
Quick Pad on your Trade Chart or Trade Window and add a number of
lots by left clicking on a number in the Quick Pad or click on the
up arrow. You can subtract Lots by right clicking on a number in the
Quick Pad or clicking on the down arrow. |
Why
do I get the message "Can't use same account and contract combo?"
| You must choose a different Contract
or different Account. You cannot trade the same contract with the
same account in TradeMaven. For example you cannot trade the emini
S&P on 2 different Trade Windows or Trade Charts using the same account.
You can easily create a new Simulation Account in Account Manager.
If trading Live you would have to contact your broker to set up another
account for you. |